Global Field Services

Proven field services, delivered anywhere in the world.

Don't let a technology disaster strike your business. Proactively protect your technology with our best-in-class installation and setup services. Contact us today to learn more.

What We Offer

Tech Assist Direct provides customizable global field services to meet your unique IT support needs. Our team of experienced technicians can help with everything from hardware and software support to complex network troubleshooting. We also offer all-in-one infrastructure services. We understand that managing IT support across multiple locations can be daunting, so we offer a variety of services to make your life easier.

24/7 On-Demand IT Field Services for Emergencies

Tech Assist Direct provides expert IT field services 24/7 to help you resolve any IT emergency quickly and efficiently. Our experienced technicians can handle everything from hardware and software support to complex network troubleshooting. Contact us today to learn more.

IMACD Services for Efficient IT Infrastructure Changes

Tech Assist Direct offers comprehensive IMACD (Install, Move, Add, Change, and Dismantle) services to help you manage your IT infrastructure changes efficiently and seamlessly. Our team of experts can handle everything from installing new equipment to dismantling old systems, with minimal disruption to your business operations.

Rack and Stack Services for Data Center Deployment and Expansion

Tech Assist Direct offers comprehensive rack and stack services to help you set up a new data center or expand an existing one. Our team of experts will work with you to design and deploy a customized data center infrastructure that meets your specific needs. We will install and configure all of your equipment, including servers, storage, networking, and power systems. We will also ensure that everything is properly tested and integrated before turning over the data center to you.

Secure and Responsible IT Asset Disposal Services

Tech Assist Direct offers comprehensive IT asset disposal services to help you dispose of your IT assets securely and responsibly. We understand that it is important to protect your data and safeguard the environment, and we are committed to providing you with the highest quality of IT asset disposal services possible.

Our team of experts will work with you to develop a customized IT asset disposal plan that meets your specific needs. We will collect your IT assets from your location, transport them to our secure facility, and perform data destruction using industry-leading methods. We will then recycle or dispose of your hardware properly, in accordance with all environmental regulations.

24/7 Hardware Break-Fix Services for Fast and Effective Repairs

Tech Assist Direct offers 24/7 hardware break-fix services to help you get your systems up and running again quickly in the event of a hardware failure. Our team of experienced technicians can troubleshoot any hardware issue and provide quick and effective repairs, minimizing the impact on your business.

Comprehensive Rollout and Migration Services for a Smooth Transition

Tech Assist Direct offers comprehensive rollout and migration services to help you implement new IT systems or migrate your existing systems to a new platform, with minimal downtime and disruption to your business. Our team of experts will work with you to develop a customized plan to meet your specific needs, and we will manage the entire process from planning and design to implementation and testing.

Inventory Audit and Survey Services for Improved IT Asset Management

Tech Assist Direct offers comprehensive inventory audit and survey services to help you keep track of your IT assets and make informed decisions about your IT investments. Our team of experts will thoroughly audit your IT infrastructure, providing detailed reports and recommendations for improving your systems and processes.

Why Choose Us?

Choose Tech Assist Direct for your IT needs and experience the difference of working with a team of experts who are:

Specialized Field Expertise

Our team of experienced IT technicians has the specialized expertise to cover any gaps in your organization's IT knowledge and experience. We can provide support for a wide range of IT systems and technologies, from hardware and software to networking and cloud computing.

24/7 Customer Service

Our customer support team is available 24/7 to assist you with any IT problems or concerns, regardless of your time zone. We understand that IT emergencies can strike at any time, and we are committed to providing our customers with the highest level of support possible.

Flexible Service Delivery

We offer both remote and onsite IT support services to meet the needs of our customers. If you need immediate assistance, we can dispatch a technician to your location quickly and efficiently. If you prefer to troubleshoot problems remotely, we can provide support over the phone or through online tools.

Proactive Prevention

Our proactive monitoring and maintenance services can help you to identify and resolve potential IT problems before they become major concerns. We will regularly monitor your IT systems for potential issues and take steps to mitigate risks. This can help you to avoid costly downtime and disruptions to your business operations.

Maintenance and Monitoring Services to Free Up Your Time and Resources.

Don't waste your valuable time and resources on IT maintenance and monitoring tasks that our team of experts can handle for you. Our comprehensive maintenance and monitoring services can help you to improve your IT uptime, reduce costs, and focus on growing your business. Contact us today to learn more.

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